Fees & Rebates
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Consultations:
Other Services:
SIAC Fees
Sydney International ADHD Centre
The SIAC is a private practice that charges private fees for its services.
Unfortunately, we do not offer any bulk-billing services at our clinic. If you are experiencing
any financial hardship, please discuss options with your GP.
Medicare rebate: All initial patients are required to bring a referral letter from their GP or from a Medical Specialist at their first appointment in order to be eligible for a Medicare rebate. Referrals from a GP and from a Specialist must be renewed every 12 months and 3 months, respectively; before they lapse.
Fees that are not covered by Medicare
- Third party referrals – Medico legal assessments for 3rd party insurers, Work cover and Employer assessments are charged according to the Australian Medical Association (AMA) rates.
- Requests for psychiatric reports – the fees are calculated per hourly basis according to
AMA rates. The reports will be done on a prepaid basis. - Private Health Fund – If you have Overseas Student Health Cover or Visitor Health Fund, depending on your cover, the fund will reimburse some of the fee, please check with your insurance, item number is 296 for first appointment and 304 for psychiatric follow-up appointments.
Clinic Policy
Deposit & Cancellation Policy
The goal of SIAC is to deliver excellent quality healthcare to all of our patients. When an appointment is scheduled for you, that time has been set aside for you and when it is missed, that time cannot be used to treat other patients. Please respect our doctor’s time and give us adequate notice so that we are able to reallocate that time to other patients. In case of non-attendance or cancellation less than two weeks from the day of consultation, the deposit will be forfeited as the clinic may be unable to reallocate the time slot to another patient.
Refunds for cancellations will incur a 2% processing fee to cover the administrative costs associated with processing the refund.
Private patients
At the time of booking, a 50% deposit is required to secure your appointment (for both Initial & Follow up appointments), this deposit will be used towards your appointment.
For Telehealth consultation, a full consultation fee is required to secure your appointment. The payment is fully refundable if you cancel or reschedule your appointment with at least 2 weeks’ notice; otherwise, the 50% deposit will be forfeited.
Patients with two late cancellation or no show records
Patients who have a late cancellations or no-show records will be required to prepay their consultation fee in full for all upcoming appointments thereafter.
Late Arrival Policy
SIAC wish to provide a memorable experience for all patients when visiting the centre or Telehealth from home by reducing wait times. As such, we implement a late arrival policy to ensure patients are on time receive their full allocation of time.
If patients arrive less than 15 minutes late, their appointment will be shortened to the remaining time and charged in full. If patients arrive more than 15 minutes late, the patient will not be seen due to time constraints. The appointment will be considered as “no-show” and the associated fee will be charged.
We recommend you getting ready or arrive at the clinic 10 minutes prior to your appointment.
Doctor communication policy
To avoid disruption, phone calls from patients will not be put through to the doctors whilst they are seeing other patients.
Please understand that your doctor could not remember everyone’s case without reviewing your file, therefore all enquiries about medication, symptoms, prescriptions, medical reports, medical certificate, application forms will not be
responded to by our doctors via phone or email. Patients are required to book an appointment to discuss these issues. Please contact us on 9870 0252 or email to info@myadhdcentre.com.au
Please note that we are not a crisis management service. In case of emergency, please ring 000 or go to the Emergency Department at your local hospital or Mental Health Access Line 1800 011 511
Zero Tolerance Policy
We ask that you treat our reception team and clinical staff with mutual courtesy and respect. We have a zero tolerance policy to any abusive, aggressive and threatening behaviour towards our staff. If violated, we reserve the right to terminate a phone call, ask the patient to leave or call the police.